Ray's Travelers Auto Body: the whole claim handled

Over 30 years of collision repair on Allens Ave. Ray and Jenn deal with your insurance company, set you up with a rental and bring the car back right, with a lifetime warranty on every body repair for as long as you own it.

Call (401) 461-9200
ROHit and run, Providence

The repair order Lily Dumas wrote for us

Most people walk in after the worst week their car has had. The claim, the adjuster, the rental, the calls. This is how one of them described it afterwards on Google, word for word, set out the way the shop writes up a job.

The Ray's Travelers Auto Body team lined up in front of the shop under the sign at 299 Allens Ave

The crew under the sign at 299 Allens Ave. 4.9 on Google from 88 reviews. Read them

Ray's Travelers Auto Body

Repair order

299 Allens Ave
(401) 461-9200

Customer
Lily Dumas
Damage
“Car got hit and run pretty bad”
Insurance
“worked with my insurance company”
Phone
“Every phone call was answered immediately”
Returned
“Car smells and looks brand new”

“Car got hit and run pretty bad and they made the whole process stress free and worked with my insurance company. Car smells and looks brand new. Every phone call was answered immediately and Jenn was so kind.”

Lily Dumas, Google review
The charcoal block building at 299 Allens Ave with red trim round the windows and bay door, and the Ray's Travelers sign on the roof

299 Allens Ave, Providence. Charcoal block, red trim, and the bay door Lily's car went through.

Through the bay

From the write-up to the handback, in their own photos

The stations a collision job passes through at Allens Ave, after the estimate and before the call to come and get it. Scroll sideways through the shop.

A technician working inside a wheel well and fender opening

Teardown

Damage found, not guessed

Trim and panels come off so the technicians see how far the hit really reached, behind the bumper cover and into the wheel well.

Two technicians crouched at the underside of an SUV

Frame

Back to factory dimensions

The laser uni-body aligner measures the body and pulls it back to the exact factory specifications, then measures it again.

A technician masking a door edge with yellow tape and plastic sheeting

Mask

Taped to the edge

Every opening is masked in tape and plastic before a drop of paint, so color lands only where the repair is.

A technician spraying primer on a panel inside plastic sheeting

Booth

Mixed to your car

Color comes off a computer refinishing and mixing station, checked against the paint already on your car rather than a chip book.

A technician buffing the fender of a blue pickup

Buff

Cut, buffed, checked

The new finish is buffed out and looked over panel by panel under the shop lights before anyone picks up the phone to call you.

The charcoal Ray's Travelers building on Allens Ave with customer cars in the lot

Handback

Sanitized and warrantied

Every vehicle is fully sanitized after service and leaves with a lifetime warranty on the body repair for as long as you own it.

Before you bring it in

Rentals, towing, the warranty and who deals with the adjuster. If yours is not here, Jenn picks up at (401) 461-9200.

All FAQs

Yes. Ray's Travelers Auto Body works with insurance companies, handles the paperwork and negotiates the claim, so you are not stuck in the middle between the adjuster and the repair.

Estimates come back within 24 hours on average. Call (401) 461-9200 or send an estimate request and Ray or Jenn will get back to you.

Yes. We offer rental cars, with onsite rentals and loaner cars, so you can carry on with your day while the car is in the shop.

A lifetime warranty on all auto body repairs, for as long as you own the vehicle.

Yes, Ray's Travelers Auto Body offers towing. For 24-hour emergency assistance call (401) 696-6009.

Yes. There is always a full-time mechanic available on staff for brakes, engine and transmission work, tune-ups, oil changes and state pre-inspection checks.

All makes and models, foreign and domestic. Every vehicle is fully sanitized after service, and there is free WiFi while you wait.

Open Mon-Fri 7:30 to 4:30, Sat 8 to noon

(401) 461-9200

Call the shop, or send the details and a photo of the damage through the estimate form. Got hit after hours? The 24-hour emergency line is (401) 696-6009.

Directions to Allens Ave
Shop
299 Allens Ave
Providence, RI 02905
Justin Broccoli, Google
“I got a rental from them directly and Travelers took care of everything”